Our Efforts To Promote Safe and Healthy Interactions at Roof Right
To our Roof Right Family,
As many of you know Roof Right’s slogan is Here to Serve. In light of the impact COVID-19 has had on all our lives, we want to take a moment to communicate with you the steps we are taking to ensure the safety of our employees, customers, and the greater community at large.
While open during regular business hours our company is taking additional precautionary measures suggested by the CDC and WHO. Please know that these precautionary measures are being reevaluated daily.
How Roof Right is protecting our customers
As an exterior home remodeling company, much of our work takes place on the outside of your home. The only exception would be in the event that a Roof Right team member needs to access your attic to evaluate your roof for proper ventilation and/or damage that may not be visible from the exterior. That is why every Roof Right employee is being equipped with their own set of sanitizer and gloves to ensure the safety of themselves and their customer while at an appointment.
Furthermore, customers that wish to schedule an estimate or free consultation will have the option of scheduling a Zoom conference meeting to further practice social distancing. This virtual meeting will allow a Roof Right employee to walk you through a complete estimate of your home. To access more information about how to use Zoom Conferencing click here.
How Roof Right is protecting our employees
In addition to equipping our team members with sanitizer and gloves for appointments, we are further taking additional precautions within our office as well. Roof Right common areas such as the showroom, conference room, and sales areas are being cleaned and disinfected throughout the workday. Our staff is practicing social distancing within the office by limiting our meetings, and if necessary conducting meetings via video conferencing. For tips and best practices regarding engaging with customers via virtual meetings click here.
Additionally, each staff member is taking personal responsibility to ensure that their private work space and area is clean, and staying home if they or a family member is sick or has recently traveled to an area outside of Maryland, in accordance with state guidelines.
If you or a family member have any questions related to our updated policies please contact us at (410) 374-5923 to speak with one of our team members.
From all of us at Roof Right, we hope that you and your family are safe and healthy, and we look forward to seeing you soon.
The Team at Roof Right